All posts by Ethan Brooks

Demand Generation
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Why Do So Many SaaS Deals Stall During Vendor Evaluation?

Deals stall during vendor evaluation because sales teams misinterpret buyer signals and fail to recognize internal decision friction. The core issue isn’t a lack of data; it’s a misreading of the data available and a failure to proactively address the underlying reasons for buyer hesitation. From a sales leadership perspective, understanding this nuanced reality is […]...
Demand Generation
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The Mirage of “Ready Now” Intent: Why Context Matters More Than Signals

The modern B2B SaaS buying journey is a labyrinth. Buyers are armed with Google, G2, and a network of peers, meticulously researching solutions long before they engage with a salesperson. Meanwhile, sales teams are under the gun, chasing quotas and sifting through a mountain of leads. This creates a fundamental misalignment, a disconnect that often […]...
Demand Generation
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Does High Lead Volume Guarantee More Deals? A RevOps Reality Check

No, high lead volume doesn’t inherently guarantee more closed deals in B2B SaaS. It often creates a false sense of security and obscures the core issues hindering revenue growth. From a RevOps perspective, focusing solely on lead quantity can be a dangerous distraction, diverting resources from activities that genuinely drive pipeline velocity and deal closure. […]...
Demand Generation
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Personalization Without Context: The Demand Gen Trap

The modern SaaS buying journey is a labyrinth. Buyers are armed with information, evaluating options long before they’ll speak to a sales rep. They involve multiple stakeholders, weigh internal priorities, and often delay vendor interaction until a critical need is undeniable. Meanwhile, sales teams face relentless pressure to meet quotas, leading to an over-reliance on […]...
Demand Generation
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Why Isn’t My Sales Team Closing Deals? It’s Probably Internal Risk.

Why aren’t your sales reps closing deals? The common answer focuses on lead quality or sales process execution. However, from a sales leadership perspective, the biggest culprit is often the buyer’s internal risk aversion, not a lack of interest in your product. Buyers, especially those in the problem-aware stage, are navigating complex internal dynamics. They’re […]...
Demand Generation
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Why Do SaaS Deals Stall During Vendor Evaluation, Even When Buyers Seem Interested?

Deals stall during vendor evaluation not because of a lack of buyer interest, but because of internal risk aversion. As a demand generation leader, I’ve seen this pattern countless times. The buyer’s initial enthusiasm often fades as internal stakeholders scrutinize the vendor and the proposed solution. This isn’t necessarily a reflection of the vendor or […]...
Demand Generation
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Does More Leads Mean More Revenue?

No, a higher volume of leads doesn’t automatically translate into increased revenue for B2B SaaS companies. In fact, a focus on lead volume often obscures the real work of generating demand and can create a false sense of progress. The belief that more leads equal more sales is a dangerous oversimplification, especially when considering the […]...
Demand Generation
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Why Do Most SaaS Sales Teams Struggle to Convert Problem-Aware Leads?

The primary reason SaaS sales teams struggle to convert problem-aware leads is a misalignment between the sales team’s perception of urgency and the buyer’s actual evaluation timeline. While sales often interprets a buyer’s awareness of a problem as a signal of immediate need, the reality is far more complex. Most GTM failures stem from a […]...
Demand Generation
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The Unseen Cost of Prioritizing the Wrong Leads

In the high-stakes world of B2B SaaS, the pressure to close deals is relentless. Sales teams, tasked with hitting aggressive targets, often operate on the principle of “ready, fire, aim.” This approach, prioritizing leads exhibiting the clearest buying signals, seems logical. But what if this hyper-focus on immediate opportunities actually sabotages long-term growth? What if […]...
Demand Generation
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The Silent Treatment: Why Sales Disregards “Good” Leads

The modern SaaS buying journey is a masterclass in self-service and internal debate. Buyers, armed with information, orchestrate complex evaluations, often delaying direct vendor engagement until late in the process. Meanwhile, sales teams, under pressure to close deals, crave immediate buying signals, often dismissing leads that lack clear context or immediate urgency. This creates a […]...
Demand Generation
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ABM’s Blind Spot: Targeting Accounts Instead of Readiness

The modern B2B SaaS landscape is a minefield of missed opportunities. Sales teams, under relentless pressure to close deals, are constantly sifting through a mountain of leads, many of which are lukewarm at best. Simultaneously, buyers are quietly navigating complex internal processes, educating themselves, and often avoiding direct vendor contact until absolutely necessary. In this […]...
Demand Generation
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The Personalization Paradox: Why “Relevant” Outreach Often Falls Flat

In the high-stakes world of B2B SaaS, demand generation is a constant tightrope walk. We’re tasked with capturing attention, building pipelines, and ultimately, driving revenue. But often, our best-laid plans – meticulously crafted sequences, hyper-personalized messaging, and “relevant” content – fall flat. We hear the crickets, see the email unsubscribes, and feel the cold disconnect […]...
Demand Generation
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Personalization’s Paradox: When Relevance Backfires

The SaaS sales and marketing disconnect is a well-worn story. Marketing pours resources into “personalization,” crafting hyper-targeted campaigns. Sales, meanwhile, complains about a deluge of irrelevant leads. This isn’t just friction; it’s a fundamental misunderstanding of how modern SaaS buyers actually buy. We’re told buyers crave tailored experiences. But what if the relentless pursuit of […]...
Demand Generation
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The Untapped Potential: Why Sales Dismisses “Good” Leads

We’ve all seen it: a flurry of marketing activity generates a mountain of leads. Then, a disappointing number convert to sales opportunities. More often than not, the finger-pointing begins. Marketing blames sales. Sales blames the leads. But from a RevOps perspective, the core problem often lies in how sales perceives and interacts with leads, especially […]...
Demand Generation
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The “Good” Lead Graveyard: Why Sales Misses Problem-Unaware Buyers

The modern SaaS buying journey is a labyrinth. Buyers are empowered, researching independently, and building consensus internally long before they deign to speak with a salesperson. Meanwhile, sales teams are perpetually under pressure, incentivized to chase the low-hanging fruit: leads that seem ready to buy, yesterday. This creates a dangerous paradox where potentially high-value leads […]...
Demand Generation
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The ABM Execution Gap: When “Good” Leads Get Ghosted

The modern SaaS buyer is a wily creature. They research independently, gather internal consensus, and only engage when they’ve decided it’s worth their time. Meanwhile, sales teams are sprinting to quota, prioritizing deals that look “ready.” This creates a fundamental execution gap in Account-Based Marketing (ABM): sales often ignores promising leads because the story is […]...
Demand Generation
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The Mirage of Intent: Why “Ready to Buy” Doesn’t Always Mean Ready to Buy

We’re all chasing the same phantom: the perfectly qualified lead. The one who’s downloaded a whitepaper, attended a webinar, and – ideally – explicitly requested a demo. But in the B2B SaaS world, that’s often a mirage. We’re flooded with intent signals, yet struggling to convert. Why? Because we’re mistaking activity for action, and missing […]...
Demand Generation
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The False Promise of “Intent” Without Context

We’re constantly told to chase intent. Look for the signals – the downloads, the website visits, the content consumption – and strike while the iron’s hot. But in the B2B SaaS world, where deals are complex and buyers are savvy, this approach often leads to wasted effort, frustrated sales teams, and ultimately, missed revenue targets. […]...
Demand Generation
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The False Promise of “Intent” Without Context

We’re all chasing the same thing: a predictable pipeline. As a sales leader, I live and breathe it. We need conversations, demos, and closed deals. But the modern SaaS buyer isn’t making it easy. They’re researching independently, building consensus internally, and often, only engaging with vendors when absolutely necessary. Meanwhile, our sales teams are under […]...
Demand Generation
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The False Promise of “Intent” in SaaS Sales: Why Context is King

Modern SaaS sales teams are drowning in data. We’re awash in intent signals, website visits, content downloads, and a constant stream of “qualified leads.” But are we truly connecting with buyers when it matters most? The reality is that without understanding the *context* behind those signals, we’re often chasing ghosts, wasting precious sales resources, and […]...
Demand Generation
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The Mirage of “Intent” in SaaS: Why Context Matters More Than Signals

In the high-stakes world of B2B SaaS, the pressure to hit revenue targets is relentless. Sales teams are constantly bombarded with leads, each promising a potential deal. But the reality is often far more complex. Modern SaaS buyers are savvy, conducting extensive research and involving numerous stakeholders before even considering vendor interaction. They’re masters of […]...
Demand Generation
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The Personalization Paradox: Why Your Outreach Is Annoying (When It Shouldn’t Be)

Let’s be honest: as a SaaS buyer, I’m already overloaded. My inbox is a relentless river of “personalized” emails, LinkedIn is a never-ending scroll of targeted ads, and every webinar invite promises the “exact solution” I’m supposedly craving. The irony? Most of this meticulously crafted outreach feels… irrelevant. It’s like someone’s shouting my name, but […]...
Demand Generation
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Personalization Without Context: The ABM Trap in a Problem-Unaware World

We’re living in an era where SaaS buyers are masters of self-service. They research independently, gather internal consensus, and often only engage sales when they’re well down the path. Meanwhile, sales teams are under immense pressure to convert, and they’re understandably wary of leads that lack clear buying signals. This creates a fundamental disconnect: the […]...
Demand Generation
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ABM’s Achilles Heel: Why Account Targeting Misses the Mark on Problem Unaware Buyers

In the high-stakes world of B2B SaaS, the buying journey has transformed. Today’s buyers are self-reliant, researching solutions independently, often involving a committee of stakeholders. They’re wary of sales outreach that feels premature or irrelevant. Meanwhile, sales teams are under immense pressure to convert leads quickly, often prioritizing those that show immediate buying intent. This […]...
Demand Generation
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The Illusion of Progress: Why Your Demand Gen Metrics Lie (and How to Fix It)

As SaaS executive leadership, we’re constantly bombarded with data. Pipeline metrics, conversion rates, and cost-per-lead are the gospel. But how often do we stop and ask if these metrics truly reflect progress, or just activity? The truth is, the disconnect between how our buyers operate and how we generate demand is often vast. Buyers are […]...